What to Expect

Since a Virtual Home Inventory is a whole new concept and service, you may have questions about how it all works. How do we make a 3D scan? What happens the day we document your home? How do you prepare for it? What do we deliver?

Of course, don’t hesitate to call if you have any questions.

How We Document Your Home Step-By-Step

A VHI is a digital copy of your home. We scan your entire house using 3D modeling technology and photograph the contents of storage spaces, valuables and collectibles, appliance serial numbers, and the exterior of your house. These photos and Info Tags are integrated into the 3D experience to create a comprehensive visual record.

Preparation is quick and easy. The goal is to have as much visible as possible. Cleaning isn’t necessary. Neat and tidy is all that’s needed for us to document thoroughly and efficiently.

A walk-through to help us plan how we proceed through your home is the first step of our visit. You’ll provide specifics about rooms and items we need to document.

3D Scan
Starting at the front door, we systematically move through your house capturing scans. Using the same technology as virtual tours, the scans record both your home and possessions.

Next, we repeat our way through your house photographing the contents of closets, cabinets, drawers, high-value items, serial numbers of major appliances, and the outside spaces of your home.

Lastly, the 3D data and images are processed into the digital copy of your home. We catalogue the photographs and embed them into the visual tour’s Info Tags along with any necessary documentation. Your VHI is ready in about 10 business days.

How Long Does It Take?

We understand it’s disruptive to have someone working in your home, so our goal is to move as efficiently as possible while fully documenting the space.

Our time on site varies depending on the size of the property and extent of documentation you need. For example, a 2,500-square-foot house takes 3 to 4 hours to complete, while a 10,000-square-foot house takes about 8 to 9 hours. If your VHI includes photographing individual high-value items, it will take a bit longer.

When we meet to discuss your inventory, I can give you a better estimate of the time required.

Do I Need to Be Present?

For most of our time in your home, we will be working independently. However, we do need the homeowner, or someone, to walk us through the house and provide specifics about rooms or pieces to be documented. We also ask that you are available while we photograph high-value items and when we are finishing up to answer any last questions we may have.

Otherwise, you can go about your day.

Your Privacy Is Our Priority

We understand you may have concerns about privacy. Documenting all your personal property requires opening and photographing every closet, cabinet, and drawer. Our goal is to build the most complete household inventory possible; however, there may be items or spaces you feel aren’t necessary to include. Before anything is recorded, we will ask and note everything you say that is off limits.

Be assured that anything we document is strictly for your use, and you control who has access to your VHI.

What We Deliver

When we’ve completed building your Virtual Home Inventory, you will receive login information for your secure account. You can access your interactive visual record from any device and share it with your home insurance adjustor, public adjustor, or anyone else at your discretion and convenience.

Your VHI is always backed up, always available, and will never be lost should you lose your home. That’s real peace of mind.

Better Preparation
Better Recovery
Real Peace of Mind